KeyBank at 3550 Brewerton Road, North Syracuse, New York.

It's been a long time since I've been this offended, and I don't usually leave bad reviews being a business owner myself but this was necessary..... I have a business checking account with Key Bank, which has a relatively sizeable sum of money in it and I walked into this branch and ask them to service my monthly distribution check which for those of you who don't know is my income, and they refused to cash the check because of the sum of money. I was told anything over $5000 has to be ordered. She then informed me, on a Monday mind you, that she would be able to order the money for me on Thursday and I could cash my check on Friday. I explained to her I was leaving for vacation tomorrow and really needed my money and she expressed no concern whatsoever. I then stated to her I have a very large sum of money housed in my bank account and you're telling me I cannot access it until Friday? And she stated yes that's just how it is.

I then walked into my local branch and they cashed the check immediately for me.

The management at this branch is very rude and uppity. I walked in with a ripped t-shirt and jeans because that's how I work and I was treated like riff raff. If it were not for a long standing relationship with Key Bank and the fact that I don't hold an entire company responsible for one branch's actions I would have probably closed the account that day.